My experience with this laptop has been weird so far. Battery was lasting no time at all when I first got it. I'm talking 20% of the battery gone in a matter of minutes while I wasn't doing anything on it. Minor web browsing with discord on in the background killed it in like, 2 hours. Even from the moment I'd start using it, the power settings would say "100% charged, 2h 8min estimated time remaining." I called in, told them about it, they said it shouldn't be doing that and that they'd send me a new one. Got the new one today. It was dead on arrival, so I plugged it in and let it charge up to 100% before giving it a whirl. From the moment I started it up and unplugged it from the power, 99% battery, 2h 7min remaining. So I'm sitting here like "what the actual [uck fay]?" Then it drops to 98% and says 1h 18min remaining. So as you can imagine, I'm a little bit frustrated at this point. I call in. While I'm on hold, it drops to 87% and says 3h 34min remaining. And I can already tell it's lasting longer than the first one had. In the meantime, I had turned on the first one just for shits and giggles. I knew I needed to wipe everything off of it before sending it back. I noticed the battery was full, which surprised me, so I figured I'd watch it and compare how it drained to the new one. 98% batter life, 5h 42min. The highest I had seen on either laptop. Left it on with stuff running in the background for a while, and it seemed to hold a charge relatively well. Granted, it says 69% 1h 33m left right now, so who the [uck fay] knows. Either way, the whole situation has just been weird as [uck fay]. Beyond that: The docking station I bought doesn't charge either laptop. It's supposed to. I confirmed with them one of the times I called in that it's supposed to charge the laptop. So there's either a setting I've gotta figure out, or the thing is broken and I need to send it back (likely the former). I called in about the initial issue with the first laptop last Friday. They set up the return, and I didn't hear a peep from them after that. Called in today saying "Hey guys... haven't heard from you since Friday... when are you gonna ship the replacement?" They tell me it's already been shipped and is arriving today. Thanks for the heads up, fellas? Glad I was home today to receive it. The order didn't initially show up on my account. That made it harder to go through the process during the times I called in. When I spoke to them about it, they asked me to take a screen shot of my orders page showing no orders and email it to them. I did. Took them 45 minutes to even be able to see the email. We sat in chat that entire time, then eventually the dude told me to just give it 2 days and come back if it isn't corrected by then. Just such a weird, ongoing experience.