My wife, bless here heart, just knew I could fix the thing. Its about 17 years old. She looks up on the internet videos for me to look at. Finds the one that best describes what happened. Therefore at that time "I" have to start taking apart the WM. I have stuff everywhere! Finally get the pump off, and the motor off. Back to these PLASTIC gears that are supposed to come apart to keep the motor from burning up. Well these gears where actually just fine. I finally turned the motor itself and thats when I heard the "sound" we heard right before it died. Had to put the thing back together. So now we have to go to Sears! I tried, I really tried!