I don't agree it will indistinguishable before very long, but call centers are hardly the backbone of our economy anyway. half the population was once farmers. half the population was once in manufacturing. humans adapt. that's what we do. but even if said Armageddon is coming as you suggest, i'm not sure what we can do about it.
There may be nothing we can do about it. But I prefer to look and work on it before hand than just wait around and see how it all comes through the sieve. And I hope I am wrong. But I think the writing is on the wall, personally. I didn't believe this a year ago. But seeing what my wife's company is doing, certain articles in the news and talking to a father of a boy scout in my son's troop that does robotic work for a company has changed my mind. Edit: and I have surprised myself as I have gone more Left as I have gotten older. Back in the early 90s I was a Limbaugh listening hard Right guy.
Those South Dakota jobs are all frozen due to oil prices. Probably the workers' fault for moving to a job instead of just getting another one.
I wonder if the job market would be helped by: 1. Deporting 20 million illegals 2. Penalizing companies for moving operations out of country 3. Stop signing trade deals that gut American enterprise and workers 4. Address our trade imbalances with cheating countries like China (Trump! Trump! Trump!)
The core reason that Google bought YouTube was to serve as an educational platform. Good, bad, right, wrong, like, dislike it - in 10-20 years, a large part of education will be online and at the learner's pace.
those are still humans giving the lectures. and online education blows. and I think google has made a fortune on youtube's non educational programming.
This will somehow, someway turn around and screw over the people this was intended to help. So don't get too excited.
Absolutely it will. Also going to screw over people that it shouldn't have affected at all, but it will.
I don't think you're wrong, but 'when' is the real question. I think the closer we get to the singularity the more challenging it becomes to balance lost roles with new. Some types of automation we're seeing today are pretty incredible in scope, and have encroached on the white collar world. The dynamic is changing. Some professions will be safe long-term and I think the trades will be slow to automate, but it's definitely coming. I agree with Dros about professions rooted in relationships remaining secure for a bit. I read something recently which suggested people skilled in building relationships and empathy will be coveted in the workforce of the future. They still need to have a brain, though.
Damn. Needing a brain rules me out! But also wages will plummet as more people will be after the shrinking job pool. For the record, I do not think it will be the Apocalypse. We will adapt, but i hope we don't screw ourselves so badly it will cause a lot of unnecessary suffering.